Bezaleel Human Resource Training Courses - Customer care & People skills for HR Professionals

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  • I appreciate your workshop to be one of the best I have so far attended. I wish that your excellent performances should continue as far as the company exist.
  • Excellent course content and the examples discussed were excellent. In terms of delivery, most presentations were well structured.

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Customer Care & People Skills For HR Professionals & Line Managers
Human Resource Courses


The new mandate for us in the people business is to be strategic partners as well as employee advocate and be effectively practicing employee engagement. In Bezaleel, we do not see the roles as conflicting rather, they are complimentary and superbly enhancing the business process, top-line growth and bottom-line profitability.

We understand this mandate thoroughly hence this 2-day workshop to assist participants come to terms with the demands and their roles in ensuring that the impact of HR is seen and felt by demonstrating the foundational habits that make the fulfilling of our mandate a business reality. These habits are embedded in customer care and people handling domain.

It's all about the customer, the business and its people! Case studies, group sharing, facilitated discussions as well as games and role play are used to help drive home the points. Participants are motivated to put their learning to immediate use.

Benefits of this training programme

  • Treating every encounter and moment of truth as a customer service mandate
  • Learning and the willingness to use proven people skills to engage the workforce
  • Employee branding and a paradigm shifts to engage the workforce
  • Essence of genuinely partnering with the business for HR’s continuing relevance
  • The great attitude of if-it-is-to-be-it-is-up-to-me

Learning Points

  • Customer care excellence
  • People & Helping skills
  • Employee engagement
  • Total Quality Attitude
  • Partnering and Motivation
  • Impressions All the way
  • Work-Life-Balance, etc

Fraud Alert!!!

Beware of False Recruitment exercise, Improper use of BezaleelConsulting’s name and its e-mail address (

recruitment scamBezaleel Consulting Group, a strategic HR Consulting firm, has come to the knowledge of the false recruitment information allegedly posted by us in several media outlets, advertising job positions in an airline.

Additionally, fraudulent job offers have reportedly been sent via emails by individuals purporting to be the Human Resources (HR) Manager of Bezaleel Consulting, with the intention to defraud unsuspecting candidates.

Bezaleel Consulting hereby dissociates itself from such false job recruitment information and offer of employment contracts published in any newspaper, web sites, emails and others. Bezaleel Consulting did not make nor authorise any such publications.

Members of the general public are hereby notified that:

Do not make any type of payments for job vacancies. Any demand for such payment is unprofessional, unethical and ungodly.

Bezaleel Consulting Group