Bezaleel Soft Skills Training Courses - Problem Solving Skills and Creative Thinking

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Problem Solving Skills & Creative Thinking
Soft Skill Courses


Problem-solving is a practical-mental process that involves discovering, analysing and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue. In other words, it is getting quality results!

To effectively deal with difficult situations, people must take ownership of issues, stay calm under pressure and take decisive position in resolving the problem. As business environment is characterized by stiff competition and uncertainty, organisations need to create and maintain an enabling environment for evolving out of the box solutions for revolutionary business ideas in order to outperform the market.

Problem solving skills are scarce in the workplace, so it has become increasingly important that employees' skills be better developed in this area. Furthermore, no matter how severe the situation is, there is always a range of alternatives available. This programme incorporates creativity and decision making. It is expected that participants come to grip with and be prepared to also begin to cultivate these twin habits.

Creativity goes beyond opportunity. To be creative, an idea must be appropriate, useful and actionable. It should influence the way business is done, and the way individuals and businesses succeed. The good news is that Problem solving skills are learnable.


This 3-day programme is designed to help participants learn the skills in problem identification, problem analysis and equip them to adequately plan and develop solutions which will eventually be implemented in resolving the identified problem. Employees involved in decision making and process monitoring such as operations, functional and line managers, team leads and those ultimately responsible for ensuring a structured approach to problem solving are expected to attend.

Learning Points

  • Developing a continuous improvement mindset - 'Kaizen ', six sigma
  • Brain storming sessions/techniques
  • Root Cause and Effect Analysis
  • Problem solving 'Roadmap' Process
  • Creativity and Innovation
  • Human side of decisions – Models and tools
  • What is your excuse?
  • Puzzles and games

Fraud Alert!!!

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recruitment scamBezaleel Consulting Group, a strategic HR Consulting firm, has come to the knowledge of the false recruitment information allegedly posted by us in several media outlets, advertising job positions in an airline.

Additionally, fraudulent job offers have reportedly been sent via emails by individuals purporting to be the Human Resources (HR) Manager of Bezaleel Consulting, with the intention to defraud unsuspecting candidates.

Bezaleel Consulting hereby dissociates itself from such false job recruitment information and offer of employment contracts published in any newspaper, web sites, emails and others. Bezaleel Consulting did not make nor authorise any such publications.

Members of the general public are hereby notified that:

Do not make any type of payments for job vacancies. Any demand for such payment is unprofessional, unethical and ungodly.

Bezaleel Consulting Group